Strength
Customer and Support Services
Main Customer
Uniservity, Euromoney, Lufthansa, Bluesnake,
Aventis-Behring, Fortean Times.
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Company
Descriptions
Web hosting company with own data-centre based just North of
the M25 near London. Specialising in Windows® NT®/2000 hosting
but some Linux® clients too. Company motto "work hard -
play hard" |
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Website
& Company's Objectives
Our
website catalogues the whole range of services available to
our clients. Included is a quote calculator for dedicated
server quotes to allow clients to customise their
requirements to their exact specifications. We are a very
customer driven company with an excellent working
relationship with our clients. |
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| Briefly describe a few top-notch hosting features that SharedKnowledge is providing for its clients.
ASP,CGI,PHP,SQL,MySQL,ODBC,DeepMetrix
LiveStats, 24/7 support availability, unlimited POP email
accounts (all with web-interface facility)
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| Could you tell us something about the background and expertise of a couple of senior people in SharedKnowledge?
John Ellis-Mourant, General Manager - Started in Technical
Support department. Came to the Company from Second Line
support at Freeserve. Degree in Information Technology from
University of Salford.
Chris Norman, Technical Manager - Hardware installation and
configuration specialist. Design and development specialist
Ed Wise, Support Engineer - MCSE, CCNA, Network+ and
100metres breaststroke
Martin Cole, MCP and company SSL guru.
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| What do you offer your customers that they might not find elsewhere?
The quality and
competence of our technical staff is unquestionable and we
have coupled that with a sound and fun relationship with our
client base.
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| What are the factors that you think will ultimately compel a customer to sign up your hosting services?
Value for money - quality of service and product against
cost.
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| Do you have any statistics available on the total number of hosting plans that users have
signed up?
We control 1763 domain names for our clients but we host a
percentage of "IP-address only" sites, extranets,
data-storage and application servers too.
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| Can you please share with us your vision of SharedKnowledge in the year 2003?
Continued growth into Data backup/recovery whilst
maintaining our rapid growth in the hosting sectors.
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*Information and answers
provided by the company
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