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| Founded
(Year) |
2000 |
| Headquarters |
Irvine,
CA |
| Leadership |
Paul
Summers, President & CEO |
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Strength
VitalStream's strengths include: integrated hosting,
streaming and conferencing services, exclusive
MediaConsole(tm) web-based application, carrier-neutral
content delivery network, pay-per-view, real-time reporting,
multiple payment gateway support, proactive customer
support, partnerships with Microsoft® and IBM.
Main Customers
Fortune 500 Companies and medium to large Businesses.
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Company
Descriptions
VitalStream is a digital broadcasting company that provides
services to businesses wishing to broadcast audio and video
content and other communications over the Internet. The
Company's integrated digital broadcasting services include
managed servers, advanced web hosting, streaming media and
web conferencing.
VitalStream has two complimentary technologies, the
MediaConsole and our NetCluster(tm) Network, that enable
customers to manage and broadcast their content worldwide.
The MediaConsole is a web-based application that automates
the complex process of digital broadcasting for our
customers. Our carrier-neutral, NetCluster Network was
engineered to meet the heavy demands of streaming media and
media hosting.
VitalStream's full-line of services combined with two core
technologies provides its customers with a digital
broadcasting platform to reach targeted audiences worldwide. |
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Website
& Company's Objectives
VitalStream's
mission is to help its customers profit from their digital
content. Everything the company does is about helping its
customers make money by selling their content online or save
money by distributing it more efficiently than ever before.
VitalStream's services, technology and support are all
focused on this mission. |
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| Briefly describe a few top-notch hosting features that VitalStream is providing for its clients.
VitalStream's hosting features include: integrated hosting,
streaming and conferencing services, exclusive MediaConsole
web-based application, carrier-neutral content delivery
network, Unix® and Windows® 2000/NT® hosting, pay-per-view,
real-time reporting, multiple payment gateway support,
shopping cart, secure authenticated access, website
statistics and reporting, FrontPage server extension
support, browser-based WebMail, proactive customer support.
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| How does a prospective customer
take full control of his dedicated server?
Customers have full control over their server remotely using
the MediaConsole, a web-based application that automates the
complex process of web hosting and digital broadcasting.
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| What do you intend to achieve for VitalStream this year?
This year, VitalStream is working hard to provide its
customers with an even more reliable and efficient digital
broadcasting network by introducing new services, refining
existing services and investing in network infrastructure.
As of January 2002, VitalStream has already introduced a new
web conferencing solution, branded as VitalPresenter, to
help enterprise businesses deliver presentations more
efficiently and cost-effectively than ever before. Other
exciting new services will be released as the year
progresses. The VitalStream MediaConsole will continue to be
updated with new features and improvements based on customer
needs and requests. The carrier-neutral NetCluster Network
will receive equipment upgrades and more connectivity to
Tier 1 service providers.
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| What are the factors that you think will ultimately compel a customer to sign up your hosting services?
There are five key reasons that customers choose
VitalStream.
- Integrated Services - VitalStream provides
customers with a one-stop shop for integrated digital
broadcasting services including web hosting, streaming media
and web conferencing.
- Increase Profits - VitalStream
helps customers make money using pay-per-view or helps them
save money using efficient content distribution tools like
web conferencing.
- Complete Control - Customers get
complete control of their accounts with the powerful yet
easy-to-use MediaConsole.
- Reliability - VitalStream's
carrier-neutral network gives customers one of the most
reliable digital broadcasting platforms in the industry.
- Proactive Customer Support - VitalStream's support team is
always available to help customers 24 hours a day, 7 days a
week.
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| Do you provide 24 hours support?
Yes, VitalStream provides 24x7x365 customer support.
Customers can call toll-free or e-mail VitalStream anytime.
The support team's e-mail response time is usually less than
30 minutes.
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*Information and answers
provided by the company
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View Company Details |
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