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Founded (Year) 1995
Headquarters  Bellevue, Washington, U.S.A.
Leadership  Will Riffle, President/CEO
Employees  27
   
Strength
Dynamic hosting of PHP & ASP applications; multimedia; databases

Main Customers
Boeing, Starbucks, K2 Skis, Ackerley Communications, Washington Software Alliance (WSA)

 
Company Description
Adhost Internet was founded in 1995 on the principle of providing companies quality Web site hosting services with personalized customer support unmatched by existing Internet Service Providers (ISPs).  While Adhost began with only a handful of devoted clients, today we serve the Web hosting and development needs for over 2,000 business clients worldwide including companies like Boeing and Starbucks.  Our service offerings have expanded to include server co-location, dedicated hosting, Web development, database integration, Cold Fusion® programming, and turnkey e-commerce solutions with the Adhost Merchant system.
 
Company and Website's Objectives
Adhost's objective is to provide reliable hosting services at a fair price.  We are able to provide our clients with reliable hosting by continually updating our equipment and systems.  Adhost utilizes redundant OC-3 Internet connections to allow more than enough bandwidth to all of our business customers.  Our secure, climate-controlled server room features include UPS (uninterruptible power supply), dedicated HVAC systems, diesel backup generator, 24/7 monitoring and knowledgeable technical support staff on-site.

The objective of the Adhost Web site is to clearly communicate our hosting and co-location offerings to potential clients.  We have attempted to make it easy for users to compare various plans at a glance to assist them in determining which package best meets their needs.  Should visitors to the Adhost site have questions, they can call toll free, email, or even chat online to get immediate assistance from our sales and support staff.
 
Briefly describe a few top-notch hosting features that ADHOST is providing for its clients.

Adhost supports the following advanced hosting features:  RealAudio/Video/Flash, Windows® Media Server, Screaming Media Server, CGI, PHP, ASP, Perl, Cold Fusion®.  Adhost provides the following database capabilities:  Microsoft® Access, Microsoft® SQL Server 7.0, and MySQL.  Adhost also supports sites created with Microsoft® FrontPage and Adobe GoLive software programs.  In fact, Adhost is the only official Web host for Adobe GoLive 6.0 software.

 
What are the factors that you think will ultimately compel a customer to sign up your hosting services?

I would say the high level of products and services that Adhost has to offer is the most compelling factor.   We don't aim to be the cheapest hosting provider.  Adhost's objective is to offer quality hosting services for an affordable price.  We feel that Adhost offers the best hosting packages on the planet, and have recently added a "30-day money back guarantee" to reassure people that they have chosen a reliable hosting provider.

 
Does your hosting service provide the functionality web users need today and for future growth?

Adhost offers four different hosting packages designed to meet the needs of small businesses, large corporations, and everything in between.  Many clients upgrade their packages as their company grows, and we've made it easy to add on functionality such as the RealVideo servers, listservs, databases, etc.  Adhost is constantly upgrading our server technologies to provide Web users with all of the functionality they desire in order to keep up with ever-changing Internet trends.

 
Does your hosting service provide a control panel where your customers can manage his/her hosting account online?

Yes, Adhost now provides an online control panel for all clients.  Users can go online to fully manage their hosting accounts including modifying domain emails, viewing account history, registering domain names, changing billing information and much more.

 
Is there a designated manager to handle any issues that arise while customers have complaints unsolved?

Yes, Adhost actually has two designated managers that are empowered to resolve customer complaints.  Our sales manager and technical services manager both handle customer complaints and follow up to ensure that a satisfactory outcome is reached.

 
What is AdHost's technical direction, such as its Web strategy and hosting plans for penetrating new markets?

Adhost's objective is to offer the latest hosting technologies at prices that appeal to small and medium-sized businesses (SMBs) in all markets.

  
*Information and answers provided by the company
  
 

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