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| Founded
(Year) |
1996 |
| Headquarters |
IL, US
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| Leadership |
Lucas Roh,
John Lee |
In 1996, Lucas Roh, John Lee and
2 of its two other University of Chicago alumni started a
company in Chicago, Illinois offering web hosting services
for web users and businesses within the area. Two years
later, the company grew in size and reputation.
Today, Lucas and John operate
Hostway Corporation,
one of the world's biggest Web hosting companies that
supports more than 100,000 Web sites using the innovative
technology and online tools to facilitate millions of
dollars in ecommerce transactions each month. The
company continues to grow and develop new hosting services
while applying its marketing model and business philosophy
in new markets worldwide.
Hostway
has steadily expanded its global reach during the last three
years with offices in Korea, Europe and Australia.
The story of transformation from a small office to a
corporation employing more than 250 with offices in several
countries is one of timely innovation and sound business
practice, combined with a commitment to respect for
individuals, customer service and the pursuit of excellence.
The company offers a few unique hosting plans that range
from shared hosting and ecommerce to dedicated
servers, for any size or type of company. According to John
Lee, the first top-tier hosting provider to break the
$20/month barrier, is
Hostway's
Gold Plan, at $13.95/month, represents the best value in
basic shared hosting. The Gold Plan features 200 MB of disk
space, 6GB of traffic, and free shared SSL. The company also
offers feature-rich, value-driven ecommerce plans in
addition to dedicated server plans for customers that
require additional features and customized functionality.
Hostway's
managed dedicated server hosting service is one of the
finest available out there on the web. The Advantage
dedicated hosting plan offer simple administrative operation
for those without internal IT know-how while the TruFlex
line of dedicated servers come with full root access giving
you the ultimate in power and flexibility while providing
exceptional value.
These plans are designed to accommodate busy IT managers who
know exactly what they want and when they want it.
On the other hand, we appreciate
Hostway's
commitment to customer support whereby
Hostway
actually trains its employees through over 50 curricula
developed in-house. The company also invested heavily in
developing customer relationship services even before the
term customer relationship management or CRM was en vogue.
The result of implementing high-quality customer care
programs is that over one-third of the firm's business is
derived from customer referral.
Hostway
has been responsive to market demand by channeling its
support department in resolving customers issues in a timely
manner and using practical experience to build new
innovative solutions for its customers. The company
certainly fits into our list of the
100 Most
Dynamic Web Hosting Companies 2003.
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