Strengths

Built on financial stability, a rock-solid network and immediate live customer support, DataPipe is a trusted hosting company providing managed solutions for any size business. Our specialized teams of passionate professionals take a personal interest in our clients’ individual needs, allowing businesses to outsource with confidence.

What is the greatest challenge confronting your web hosting business today, and how are you responding to that challenge?

The question really is what challenges do our clients face? That is why we are here: to understand those challenges and to help our clients meet them. That is really the way we approach it. This is another way our commitment to personal attention to each client pays off. Close contact helps us maintain a clear and current understanding of the client’s goals and respond quickly to challenges as they evolve.  

Company Descriptions

Technology is the Foundation of our Business, but our people are the difference. Our experienced, professional sales and support staff is focused on providing you with great service. We believe in service and in dealing directly with our clients. As a DataPipe client you will always talk to a person, you will never settle for an auto attendant or voice mail. 

Stability in a Challenging Business Environment
DataPipe has achieved profitability by staying focused on providing industry leading support and value to our clients. Because we are a privately held, well capitalized, employee owned company, with managed, consistent growth, we offer you stability that others simply cannot.

Adding Value, Reducing Costs
Our goal is to provide a single point of accountability for your hosting infrastructure, while adding value, not cost. DataPipe helps customers optimize their internet initiatives, rapidly deploy new technologies and maintain maximum uptime and productivity. Our partnerships with best-of-breed technology providers allow DataPipe customers to employ proven industry-standard technologies, reliably and on-time.

A Commitment to Customer Service and Support 
Clients can rely upon our experienced and certified professionals to provide outstanding service and support 24 hours a day, 365 days a year. DataPipe assigns each managed services client a specific support team, ensuring they will receive timely, personal care each and every time they interact with our staff.

Infrastructure Built for Reliability and Scalability
DataPipe buys transit from 10 Tier 1 backbone providers, including AT&T, Level3, Qwest, UUNET & Verio and has multi-gigabits of provisioned data capacity available. Utilizing a unique network infrastructure and proprietary routing technology, we can deliver you unsurpassed speed, reliability and virtually unlimited scalability.

What sets our Support Apart?

Put Your Money Where Your Mouth Is.
We don't believe you can build a great company with your primary focus on sales. We believe you build it on a great network, great support, superior service and satisfied clients. DataPipe invests a considerable amount of time and money in its employees and hires staff regularly. Staff and staffing levels are audited on a monthly basis to ensure our ability to maintain high standards of responsiveness and client satisfaction. We ensure adherence to those standards through daily evaluations of client interactions and problem resolutions. This enables us to quickly identify and address any interaction or resolution that does not meet our standards.

We Get It
You need peace of mind. You need to know that the company you trust your business to will be there 24 hours a day, 365 days a year, because your clients expect your website to be there 24 hours a day, 365 days a year. We get it, that’s why we're here. If we can’t support it and support it right, we don’t sell it.

Real People
At DataPipe you will always talk to a person. No voice mail, no auto attendant, ever.

The Results Are In
Since our first client joined us we have maintained a 98% client retention rate.