Overall Editor's Rating
84%		Overall Rating
93%		Price
89%		Features
84%		Support
76%		Reliability
80%		Speed

Business Operation
since 2000

Number of Websites Hosted
5000

Overview & Company Description
Over the past 12 months, HostingPlex.com demonstrated its commitment to further empower web users at all levels to access and act upon website-critical information. Through the development and acquisition of new technologies and strategic partnerships, HostingPlex elevated web hosting to a higher level of growth. With the growth of all types of internet portal and real-time demands for web-based application, today's internet requires scalable and easy-to-use application and hosting services with reliable server throughput to generate information quickly and to unlock the invaluable website creativity in novice users. HostingPlex.com, addresses these simple issues.

Founded in October of 2002 by Kaumil Patel, HostingPlex provides affordable hosting services for users that require high requirements of bandwidth and disk space.Via powerful scripting tools, such as PHP, Perl, mod_rewrite, and MySQL, the site owners on a HostingPlex plan can take advantage of the cheap hosting price and at the same time maximize the value and features available to develop dynamic and highly functional interactive web sites.

Why we like this company
By creating hosting plans that are simply irresistible and affordable, the company continues to provide real business value to customers by offering Linux based infrastructure hosting and solutions that enable customers to maximize the return on their investment in website technologies. Here are some of the reasons why we like this host:-

• As of November 2004, the company is offering 5000MB of disk space and 11GG of bandwidth allowance at the price of only US$3.95 per month for a 24-month period.
  
• Excellent hosting features. One of the most complete hosting accounts HostPulse.com has ever found on the web. The company offers Agora shopping cart, Oscommerce shopping cart, CSR generation, password protected directories, PHP, Mysql, Custom CronJobs, HotLink protection, Spam Assassin, Fantastico, and other useful web software
  
• Its web servers are hosted in a MCI datacenter which is located 5 miles away from HostingPlex's office. In the event of failure to access servers remotely, the company is still able to manage web servers and data or all of its data management requirements easily.
  

Customer Support & Rating  84%  
Offering straightforward, explicit information is a precondition for a good relationship with the customer while the ability to resolve problems and technical issues quickly regarding to what web users may face while using their hosting server is the key to a successful hosting business. HostingPlex has done well in these two areas. There are 3 ways to reach HostingPlex.com's support department.

1. Submit a support ticket
2. Email support directly
3. Or call them at 1-866-276-6630.
   

Good state-of-the-art telecommunications infrastructure, and robust hardware may not prove the company is committed to offer long lasting hosting services. But by combining a team of customer service professionals and with proven hosting operational techniques, HostingPlex seems to be far more capable of serving valued customers and eventually, keeping them year after year.

Hosting Plan & Price that stand out  93%  
HostingPlex offers only one hosting plan. Its affordable hosting price is the company's competitive edge. As of Nov 2004, the company is capable of offering 5000MB of disk space with 110GB bandwidth transfer at the price of US$4.95 per month for a 12-month period. The hosting plan comes with a range of useful tools and features to facilitate the growth of your website. More information can be seen at http://www.hostingplex.com/hosting/hosting_packages.html

Network Connection and Infrastructure
HostingPlex uses MCI Data Center that is located in the same facility as its office. This creates a quicker turnaround time for server maintenance, software updates, repair and backup. HostingPlex's network and servers are connected to Dual OC12/48 Redundant UUNET Backbone through its Cisco networking gear.

Web Server Type

IBM xSeries Web Servers, on the minimum Dual Xeon 2.8Ghz
Hardware Raid-1 SCSI Hard Drives
4GB ECC Ram
Redundant Ethernet and Power

Reliability Rating  76%  

• Whether it is the CEO of HostingPlex.com or the technical staff, the company's policies requires every member to be responsible for the reliable network operations and stability of its web servers.
  
• The technical analysts in HostingPlex.com's support department have the daily duty of identifying information technology risks and developing strategies to minimize the effect of negative consequences. According to Kaumil Patel, CEO of HostingPlex.com, these experts are well trained and exposed to identifying, controlling and managing network risks and hazards.
  
• To satisfy its web customers, HostingPlex.com ensures that all emails will be answered promptly. Further investigation has show that HostingPlex.com treats customers with respect and courtesy, giving them good and lasting impressions. HostingPlex.com deserves a quick vote of confidence from HostPulse.com for this!
  
• This year, HostingPlex.com has enabled IT and the business to improve the marketing of its affiliate program and customer segmentation, and manage hosting services throughout its lifecycle. This has benefited HostingPlex.com by generating a global and local view of business performance and reliability of key measures in affordable web hosting.
  
• If you looking for reliable UK hosting services, please research first.

Other Services, Marketing and Design
Managed Exchange, T1 Internet Access, Terminal Servers, etc.

Hosting Features & Rating  89%  

• SSL Secure Server
• OpenPGP/GPG Encryption
• Agora Shopping Cart
• OSCommerce Shopping Cart
• Free CSR Generation
• Password Protected Directories
• Shell Access (SSH)
• .htaccess Support
• Anonymous FTP
• Web-based E-mail Access
• Raw Log Files
• Site Statistics
• Customizable Error Pages
• Web-based File Manager
• Custom CronJobs
• HotLink Protection
• Spam Assassin Protection
• Fantastico Script Support
• MySQL Databases (Unlimited)
• CGI-Bin Access
• PHP Support
• CGI Library
• Perl Support
• Server Side Includes (SSI)
• FrontPage 2000/2002/2003 Support
• Auto installation of
  • Bulletin Board (Forums)
  • PHP Nuke
  • Form-mail
  • Guestbook
  • Chat
  • Mailing Lists
  • Image/Photo Galleries
  • Polls & Surveys
    

Website Speed  80%  
Ping hostingplex.com [66.48.80.135] with 32 bytes of data:

Reply from 66.48.80.135: bytes=32 time=47ms
Reply from 66.48.80.135: bytes=32 time=31ms
Reply from 66.48.80.135: bytes=32 time=32ms
Reply from 66.48.80.135: bytes=32 time=47ms
Reply from 66.48.80.135: bytes=32 time=31ms
Reply from 66.48.80.135: bytes=32 time=31ms

Ping statistics for 66.48.80.135:
Packets: Sent = 6,Received = 6, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 47ms, Average = 36ms

Testimonials

• I'm so satisfied about the services you have given me, it's really appreciated and I will recommend HostingPlex for every business that is looking for hosting.
  
  Benoit Campeau - http://www.nightstudio.net
  
• After having dealt with 4 different hosts over the past 2 years, it was needless to say that having to find a new host was the last thing we wanted to do or have to go through again. With each situation arose a new problem. From service to hardware to technical expertise, we've faced them all. So what made us choose HostingPlex? Simple, their professionalism and timely service. They actual showed that they cared about our business and our interests. With that said, we've heard all the sales picthes, but this time it was also based on some careful research and a gut feeling. As your mom has always told you growing up...go with your gut. And we did. Thanks goodness we did because the service, turnaround and expertise has been there to get us going. We look forward to growing our company with HostingPlex, and maybe in some way, we will be able to help HostingPlex get to where they're going. Kudo's to you guys for the great service.
  
  Trung Hoang - http://www.slickmag.com
  
• HostingPlex.com is fast, reliable, friendly and provides me services 24hrs around the clock all year around. A definate 5-star web hosting company.
  
  Ashish Shah - http://www.dj-ruckus.com
  

Traffic Magnetism
"Our staff responsibility to our web users begins even before they buy from us - with what we tell them about our hosting services, or our company itself. Many companies get in trouble because they use misleading, confusing, or even false advertising or sales techniques to attract customers. They may not be intentionally dishonest, just eager to make a sale resulting in overstating what a product can deliver." quips Kaumil.

With this in mind, we use reliable and trustworthy suppliers and subcontractors so that the standards customers hold, such as web server quality, back up scheduling standards and customer service satisfaction, are maintained.

Customers are attracted to HostingPlex.com's consistency in dealing with them honestly and fairly. Speaking to Kaumil Patel, the company is very serious about having a strong corporate culture committed to good corporate citizenship. He feels that this enables its staff to feel that they are part of something important and this way, the staff will feel responsible.

The results from our investigation also show that customers are attracted to the cheap hosting services provided by HostingPlex. These services are designed to achieve the same results as other more expensive hosting plans from other companies. It is no wonder HostingPlex.com is very popular with college students, webmasters and small business owners who want to have a website online.

Accomplishments
The company has received numerous awards and have kept 95% of its customer database since acquiring them.

Success Factors
Although HostingPlex.com is just 4 years old, Kaumil Patel believes the company will achieve greater success. He believes that the most critical aspect of a business is customer relationship satisfaction. "This is so important because customer relationship satisfaction is the underlying key to developing revenue growth." says Kaumil.

"In order to improve customer relationship interactions and processes, one must look at the individual processes that contribute to the overall customer experience. The primary processes include network uptime, hosting features and customer service." quips Kaumil.

HostPulse.com asked several of its customers, and found that they are not only seeking greater performing hosting solutions, but also requesting greater manageability to help them remove the complexity of today's network hosting environments. The company is capable of doing this. It listens intently to its customers' website challenges and needs to bring true hosting innovation and value to its hosting services.