Overall Editor's Rating
84%		Overall Rating
96%		Price
84%		Features
80%		Support
93%		Reliability
70%		Speed

Business Operation
since 2001

Number of Websites Hosted
5000

Overview & Company Description
Very few online web hosting providers offer remote reboot programs for their customers online and offer dedicated hosting below US$75 per month. Why? There are a number of reasons, but the showstopper for many seems to be the sheer volume of support calls by web customers. Enormous web development and databases administration make real-time support difficult to derive. Meanwhile, the e-business culture has shifted from getting customers at any cost to retaining customers and making them profitable.

Web hosting about business marketing is now a must-have, and WowRack is responding by supplying the technology to make it possible.

Founded in 2001, Seattle-based WowRack.com specializes in dedicating hosting and shared web hosting at affordable prices. The company helps customers to maximize the performance and scalability of its server by leveraging lower costs, ease of use, and standards-based technologies. The company is currently serving clients from around 80 countries around the world including personal, small, and large businesses alike.

WowRack has many other customers that have already bridged or are working towards bridging the gap that exists between hosting customers and managed business network. WowRack is not only helping web users and online companies. The company is also helping brick-and-mortar companies become successful click-and-mortar companies by managing their websites and including Web data in their 360-degree view of their customers.
 

Why we like this company
Management has refocused their business on the uptime and data availability. This new business focus is showing results. Some careful search shows that WowRack has increased its revenue and the company has turned profitable. WowRack.com also announced that they have doubled the number of new clients recently. More managed dedicated hosting are a recent outcome from the rise of e-business and customer concentricity. WowRack seems to be capable of delivering top-notch hosting management which provides many easy-to-use hosting solutions such as "Hosting Controller" to help web users improve and manage their websites easily.
 

Customer Support & Rating  80%  
WowRack placed a knowledgebase at https://esupport.wowrack.com/index.php?_a=knowledgebase to help customers find answers quickly and easily.

Using a secure systems monitoring infrastructure, WowRack engineers monitor key system servers around the clock. WowRack notifies the customer according to a predefined escalation procedure if certain alerts are detected or system thresholds exceeded. Problems can be corrected before they impact system performance or availability.

WowRack is currently using a web-based reporting and self-monitoring of this simple system to help them manage its servers effectively and allow system performance reporting, and asset tracking.

Several testing processes were implemented to find out its support credibility. Indeed, there are support calls that were escalated for rapid access to experienced technical support staff. HostPulse.com finds that they provide responsive assistance to help customers maximize usage availability.
 

Hosting Plan & Price that stand out  96%  
If you are looking for a dedicated hosting, priced below US$80 per month, without set-up fee, HostPulse.com recommends the "Dedicated Value" package, as given below.

Dedicated Value No setup fee 766 Mhz & above 256 MB Ram 20 GB IDE & above 100 GB B/W 1 IP address

HostPulse.com has conducted numerous server testings on the package above and finds that this is the best dedicated hosting plan in terms of availability, capacity and value.
 

Network Connection and Infrastructure
WowRack has been relying on its supply of network connection and infrastructure, from The Westin Building, Seattle, WA. The building is a class A, state of the art facility datacenter, earthquake proof and home to some of the largest Internet backbone providers such as AT&T, Internap, Worldcom, Sprint, Verizon, Global Crossing, Level3, Qwest and many others.

WowRack is able to peer directly to major Internet backbone providers at the speed of Local Area Network (LAN). Checking with several websites and tools online, WowRack's network is directly connected to Verio, Global Crossing, Genuity, Time Warner, Enron, Savvis, The SIX (Seattle Internet Exchange) and Cogent. WowRack made it to our list because of its business credibility in offering customers low latency, high uptime and reliable data delivery for a consistent period of time.

Browsing http://www.westinbuilding.com/ we find that the facilities are carrier neutral. This allows WowRack co-location customers enjoy the flexibility to choose between multiple bandwidth providers via the Westin Building Meet me room network. The Meet-Me room services range from DSL, DS1 and all the way up to multiple OC-192s access through multiple fiber-optic and long-haul providers that includes AT&T, MCI, Global Crossing, Verizon, Qwest, XO, Level3 and Sprint.

HostPulse.com is particularly impressed with its facilities' power planning, which allows WowRack to provide continuous power during disaster period such as city / statewide power outages, its climate control which ensures the reliability of equipment operations and its security systems that help to protect its server from unauthorized access. Apart from the physical security, its datacenter is monitored 24x7 to ensure networks and systems availability. The company mentioned about the investment they made on the network monitoring software which is capable of monitoring all network and system equipments and automatically alerts the datacenter engineers in the event of system or network failure.
 

Reliability Rating  93%  
WowRack.com, is privately held, completely self-funded and has been profitable since its first year of trading in 2001, experiencing revenue and profit increases. To help ensure its thousands of websites' continuity, WowRack's technical experts focus on improving the security and reliability of your hosting processes, and on enabling web customers to recover from any data hazard. WowRack.com's services are also designed to protect customer network investment by helping you optimize processes while reducing operational costs - all without sacrifice to performance or reliability. Despite the dot-com downturn, the company has achieved steady growth – without resorting to staff reduction – through its astute management and unwavering focus on its core competency: Profits are re-invested back into hosting technology and product advancement. If you looking for reliable UK hosting, please read user reviews.
 

Web Server Type
WowRack.com custom build any servers to the need of customers. The company is also a reseller of brand name server technology such as Dell, HP, Sun and IBM.
 

Other Services, Marketing and Design
The company provides Internet and network consulting services. They also specialize in managed services, and disaster recovery .
 

Hosting Features & Rating  84%  

• Cpanel, Plesk, Hosting Controller and WebAdmin
• Remote Reboot
• Bebian Linux
• Custom 404
• Password protected directories
• Unlimitted access DSN
• Tape backup on virtual server
• Anti Virus Protection
• Frontpage 2000 extension
• Active Server Page support
• .NET Frameworks support
• Cold Fusion MX support
• MySQL database support (1 database included)
• PHP support
• Perl support
• Python support
• JMail support
• ASP - Upload
• Livestat! real-time web statistic or Webtrends Log Analyzer
   

Website Speed  70%  
Ping wowrack.com [216.176.188.26] with 32 bytes of data:

Reply from 216.176.188.26: bytes=32 time=78ms
Reply from 216.176.188.26: bytes=32 time=94ms
Reply from 216.176.188.26: bytes=32 time=78ms
Reply from 216.176.188.26: bytes=32 time=93ms
Reply from 216.176.188.26: bytes=32 time=79ms
Reply from 216.176.188.26: bytes=32 time=78ms

Ping statistics for 216.176.188.26:
Packets: Sent = 6,Received = 6, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 78ms, Maximum = 94ms, Average = 83ms
 

Traffic Magnetism
WowRack is able to attract new business relationships and excels in growing them by concentrating on offering dedicated and managed hosting services. WowRack has shown that market success comes from concentrating single-mindedly on selling to those customers that they have segmented as being the ones who can most benefit immediately from the unique hosting features in the area of dedicated and managed hosting.

Secondly, the company has the competitive edge in terms of affordability and data availability. WowRack runs its own Internet Data Center (IDC) which is connected to a strong and scalable network backbone, boasting fast and redundant network connections.
 

Accomplishment
The company also made it to our list last year.
 

Success Factors
The recent demise of a number of web hosting companies has demonstrated that many early hosting businesses were simplistic and that adoption of novel information technology solutions and practices by businesses and workers is a long and complex process. It is a process that requires further research and development activities in key areas of enterprise collaboration, usability, interoperability, security and dependability, to name just a few, along with well co-ordinated hosting policy activities aimed at promoting the broader exploitation and adoption of new hosting technologies and practices, as they become available.

Over the past 3 years, WowRack.com has delivered comprehensive hosting solutions to many web developers and companies. The hosting solutions incorporate a wide array of Microsoft, Linux technologies and third party software to offer dedicated and managed hosting services. This match of technology, domain expertise, and teamwork at WowRack.com, helped to deliver excellent Web-enabled hosting solutions that leverage the value of its existing hosting platform which is part of the company success factor. The company has also been successful because of its commitment to serve its customers by recognizing and understanding the importance of uptime availability on its customer's website.