Overall Editor's Rating
78%		Overall Rating
96%		Price
81%		Features
87%		Support
74%		Reliability
53%		Speed

Business Operation
since 1997

Number of Websites Hosted
5000
 

Overview & Company Description
Of the thousands of new hosting plans that hosting providers sprang on the web this year, which hosting plans qualify as truly great and affordable? HostPulse.com's 100 Most Dynamic Web Hosting Companies Year 2004/2005 focus on searching for the ideal hosting companies that can really deliver network uptime efficiency and enable improved customer satisfaction without burning a hole in your pocket.

Probably one of the most cost-efficient hosts is WebKeepers. You can get a dedicated host for your site with Webk.net for only US$89 per month configured with unmetered traffic and 256MB RAM at no additional cost. These include a generous disk space of 40GB, 99.9% network uptime guarantee, own static IP address and a control panel system to help manage your hosting account conveniently.

Paul Vineuza, the CEO of WebKeepers Inc commented, "By offering the safest and most-efficient hosting solutions for all users, WebKeepers has found the formula for internet success and is excited to extend more hosting services in the future"

WebKeeper Inc was incorporated in Torrance in 1997. As one of the early entrants into the web hosting industry, Webk.net has over seven years of experience providing dedicated server and colocation needs to customers. Its clients range from government agencies, universities,  political candidates, to small and medium-sized corporations. In 2004, the company launched VPS and GNU/Linux for UNIX dedicated servers to cater to the needs of advanced webmasters who wish to have full control of a server.
 

Why we like this company

• Customers can have the option to choose from 7 types of operating systems!
   
• East meets west in web hosting technology. WebKeepers currently operates two data centers located in L.A, United States and Tokyo, Japan.
   
• Offers low price Virtual Private Server hosting at US$24.95 per month
   
• Uniquely different from the rest, Webk.net offers hosting services in Japan with the ability of its technical staff to communicate in Japanese.
   
• Multi-lingual (English, Japanes, Spanish), friendly and professional customer support.
   

Customer Support & Rating  87%  
Indeed, hosting companies that are using the ticketing system fittingly to provide customer support have improved their customer service and extended their relationships in making their customers happy. But still, many hosts are not learning about their customers, finding a partner to help with their hosting technology, or creating plans to continually improve their system.

In one of HostPulse.com's customer support surveys, we found that a few customers had complained about hosting companies that use the ticketing system mainly to reduce the workload of its staff rather than to provide a real support solutions. Some even complained about not receiving any notice of reply by the support staff. As part of our yearly review, HostPulse.com hopes that all the hosts in our list conform to our standard of customer support. In this review, HostPulse.com made the effort to get feedback from Webk.net's customers to find out about its support. We give this host a rating of 87 over 100. Here are the reasons:-

• Of the 7 customers we contacted to know more about Webk.net's customer support, 6 of the customers give positive comments. Most of the them mentioned the company's quick responsiveness in resolving issues.
   
• When HostPulse.com asked them about the areas of hosting improvement they would like to see most, 3 of them suggested bigger disk space and more hosting features, 2 of them prefer more scripting language installed and the other 2 prefer faster server processing with more RAMs added.
   
• 5 of them also mentioned the good telephone support service they received.
   
• All of the 7 customers we talked to are pleased with the service provided so far, but also suggested bigger disk space especially on the shared hosting plans.
   

Hosting Plan & Price that stand out  96%  
Webk.net offers a range of hosting services from domain registration on website hosting, to VPS on dedicated servers. Comparing its hosting plans, HostPulse.com picks out True VPS II as Webk.net's best hosting plan. The plan comes with 2000MB of disk space, 30GB of bandwidth allotment, Root Access, and Dedicated IP for just $34.95. For more information, please go to http://en.webk.net/vps/index.html.
 

Network Connection and Infrastructure

• WebKeepers currently operates two data centers located in L.A, United States and Tokyo, Japan.
   
• 10Gbps Backbone! Redundant Gigabit connection and routing through 10 of the US main providers: ATT, Verio, PSInet, Level 3 and XO Network monitored 24 hours and 365 days.
   
• WebKeepers is using Foundry Networks and Cisco's router and L3 switches. And all of its customer servers are using L2 intelligence switches. The company's goal is to keep very stable network uptime. Its backbone has connections with UUnet, Sprint, AT&T, Genuity, C&W, Qwest, Global Crossing, XO, Level3 and Verio. If one has a bad connection, the routing will be changed quickly. (Multi-homed network)
  
   

Reliability Rating  74%  

• WebKeepers Inc is privately owned by individuals who are each actively involved in the company on a daily basis, thus enabling the company to respond to hosting opportunities and challenges rapidly. It also enables its staff to have direct contact with management/owners and to have an impact on decision making. While Paul Vinueza, the CEO, recognizes supervisory structure, there is opportunity for any employee to meet with the president and vice president if necessary. According to Paul, the company has a strong commitment to ethical business practices and relates honestly with its customers, staff and suppliers.
   
• The transformation of Webk.net to a complete hosting company is fuelling an insatiable desire for better reliability about customers and operations. At the same time, the amount of digitized information is growing by the minute and will soon exceed nondigitized forms of information. This presents a unique opportunity for Webk.net to leverage its VPS and dedicated server services for competitive advantage.
   
• The company uses Cisco router and L2 and L3 switches to provide better and intelligent network operations. The company will also be alerted immediately if the servers in the data center are not working appropriately.
   
• The company performs numerous server and website qualification testing before releasing it to web customers. According to Paul, the company formally perform testing procedures and products in place, testing certain website and server applications on a daily basis before the technical staff commences his daily work. By doing this, Paul says that it will help in delivering good hosting services and at the same time lowering costs while increasing the  likeliness of discovering any problems before the customers make any complaints. If you looking for reliable UK hosting, please read user reviews.
  
   

Web Server Type

Dell PowerEdge 2650 Servers
CPU: Dual Xeon/2.4GHz, 4 GB RAM
HDD: Ultra320 SCSI RAID5
 

VPS Hosting Features & Rating  81%  

• Isolated Environment
• Reboot
• Backup/Restore Feature
• Configure DNS Records
• Spam filter
• Web Mail
• SSL
• Web-Base File Manager
• Password Protected Directories
• MySQL
• PostGreSQL
• phpMyAdmin
• PhpPgAdmin
• AWStats
• START/STOP any of your applications
• PHP/Perl/CGI/Python
• Webmin
• Usermin
• FrontPage Server Extensions 2002
• Apache mod_perl
   

Website Speed  53%  
Ping www.webk.net [64.239.190.21] with 32 bytes of data:

Reply from 64.239.190.21: bytes=32 time=78ms
Reply from 64.239.190.21: bytes=32 time=78ms
Reply from 64.239.190.21: bytes=32 time=141ms
Reply from 64.239.190.21: bytes=32 time=78ms
Reply from 64.239.190.21: bytes=32 time=78ms
Reply from 64.239.190.21: bytes=32 time=78ms

Ping statistics for 64.239.190.21:
Packets: Sent = 6,Received = 6, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 78ms, Maximum = 141ms, Average = 88ms

Traffic Magnetism
"Web users are attracted to us because of our affordable hosting solutions and honest customer services" quips Paul.

Hosting competition remains fierce due to many hosting companies adding more hosting improvements and new technology advances into their hosting plans. However, Webk.net is very encouraged by the efforts of its marketing and technical staff to explore new ways to improve its hosting services and offer new solutions such as VPS to attract more users from different target segments.

With affordable solutions helping companies to manage both VPS and dedicated servers, Webk.net delivers the hosting infrastructure for many e-business applications. The company has also made careful plans in building a standard-based operating system and a robust, foundation infrastructure that can easily scale as the company deploys additional host applications.
 

Success Factors
In web hosting, the integration of hosting tools becomes a critical success factor in separating the prosperous e-business ventures from the failures. Those companies and web users that quickly realize that the evolution to certain web hosting plans offers websites unprecedented opportunities to harvest their most valuable commodity, their customers,are those that are poised to take advantage of it. Webk.net is maximizing its hosting experience to offer a robust operating system and incorporate extremely useful hosting tools to help web users harness the power of its hosting services for their sites. This allows Webk.net to give web users a solid hosting infrastructure that enables them to specifically work on their websites with speed and reliability.

"I'm excited by the opportunity that lies ahead. With our focus on customer satisfaction, a full suite of hosting services, our VPS technology and our world-class workforce, WebKeepers Inc  is uniquely positioned to lead the exploding market for web hosting," said Paul Vineuza confidently.