Hosting Support
Editors at HostPulse.com make every effort to assure the accuracy of technical reviews about web hosting companies, but HostPulse.com does not
assume of any liability for inaccuracies. Reviews and awards from this site are part The 100 Most Dynamic Web Hosting Companies Network at
www.100MostDynamic.com and
www.hostpulse.com
the award
HostPulse Best Web Hosting Support is an award given to the selected company who can demonstrate its commitment in providing a satisfactory and flexible reseller hosting plan at low cost price.
Best Web Hosting
Support 2006
Hosting surveys indicate that two of the top five reasons
people don't visit your website a second time are that they experience very slow download time and they feel the site is not responding. So
take time to research some of the hosting companies that can provide you very detailed support to the application and scripting technology that your site will be using before you decide to host with one. The fact is, you are more likely to find a reliable and supportive host if you can plan ahead what your site needs to use and what type of support you can get from the host and if you are looking for a host that is fanatical about technical support, Hostpulse would like you to consider
LFC Hosting.
Over the past few months, Hostpulse has monitored the activities of the company
and gathered the satisfaction rating from its customers to find out how the company has performed in the 3rd and 4th quarters of 2003 in the area of technological innovation and service operations. The company knows that keeping its systems running their best and attending to problems attentively is of high importance for its customers in their daily operations. That's why
LFC Hosting provides up to six support options. These include:
FAQ
A collection of the questions most commonly asked of its support department. Most of the FAQ is
general but covers most aspects of hosting. Full FAQ is provided in their proprietary control panel.
Live Chat Room
The company provides real time customer service, a proactive solution for customers to request
support and get help immediately.
Control Panel
The LFC Control Panel v.3 was developed entirely in-house. Customers who are able to control
every aspect of their web presence themselves have a key advantage. Detailed FAQ is provided
inside. Click http://LFC Hosting.com/scripts/frameset.cgi?/support_cp.shtml
for more information.
Trouble Ticket System
The company encourages its customers to use the trouble ticket system to record and log each
problem for future FQA and references. Most problem think that the ticket is sent to an autobot
for filtering, but LFC Hosting monitors its support trouble ticket
system every 3 minutes, 7 days a weeks. HostPulse is quite surprised with its commitment to its customer with monitoring control
every three minutes just to make sure you get the fastest possible response.
Toll-Free Phone Support
LFC Hosting support service is available through telephone. Toll-Free Phone Support 1866-LFC-HOST
Emergency Call Center
Robert Sauchyn understands that the customer is king or queen and customer satisfaction
is the
driving force of all their activities. That is why the company is enhancing the satisfaction of
customers and business partners by offering Emergency Call Center service
to solve unexpected problems that may occur. This service provides immediate emergency solution for you with someone to talk with and who is willing to get your problem solved immediately.
Email Support
If in any case you can't access the web browser, you can still email them to troubleshoot
your problem. Simple support for complex operations. It is the straightest path to solutions so
customers can get back to business.
With the information and analysis gathered, customer satisfaction seems to be the hallmark of
LFC Hosting business operation. By combining rapid response with advanced
technical assistance and many points of
contacts, LFC Hosting is bringing the support service to a higher level. Several tests were conducted, comparison with over
1650 hosting companies in HostPulse’s database were made and after much consideration, HostPulse decided to honour and recognize the company with an award.
HostPulse’s Best Web Hosting Support 2006 Award will identify and honour the one company that has thrived despite all the difficult customers that they may have encountered, by consistently looking for ways to please their
customers better, faster and at a cheaper rate than other companies.
Customer satisfaction is the driving force of its business, and HostPulse is pleased to honour
LFC Hosting the
Best Web Hosting Support Award 2006.
Well Done LFC Hosting.
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